Questioning Skills


Appreciative Inquiry is form of positive questioning that can give a new perspective on problem solving and solution gathering. Using a new set of tools and skills, it can strengthen relationships, improve your thinking and transform the culture through the use of positive approaches, mindfulness and controlling negative situations. With our course, you will learn the new approach in how to invoke good practice.

Your Course

By the end of this course on Questioning Skills, you will be able to:

  • Understand the positive approach of Appreciate Inquiry
  • Adapt your thinking style and add positivity to yourself and others
  • Develop a strong set of inquiry skills that will influence all those around you

Throughout the course you will develop key skills as you cover the following topics

  • Learn the 4d model
  • Learn the 4I model
  • Creating an anticipatory reality through positive imagery and visualisation
  • Influencing change through the skills of Appreciate Inquiry
  • Coaching and mentoring using Appreciate Inquiry

Prior knowledge

This course is designed for anyone who wants to improve their questioning and thinking skills.  Ideally you should be B2/C1 level on the CEFR by the time you’re ready to start this course in order to gain the most from it. As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.


We have many more courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners.

Module One: Getting Started

  • Overview
  • Course Objectives
  • How it works

Module Two: Introducing Questioning Styles

  • What is Appreciative Inquiry?
  • Generating a Better Future
  • Engaging People in Positive Thought
  • Change the Person, Change the Organization
  • Case Study
  • Review Questions

Module Three: Changing the Way You Think

  • Shifting from “What”s Wrong?” to “What”s Right”?
  • It”s Not Eliminating Mistakes, It”s Holding Up Successes
  • Positive Language Will Affect Peoples Thinking
  • Limit or Remove Negative Phrasing
  • Case Study
  • Review Questions

Module Four: Four D model

  • Discovery
  • Dream
  • Design
  • Delivery
  • Case Study
  • Review Questions

Module Five: The Four I Model

  • Initiate
  • Inquire
  • Imagine
  • Innovate
  • Case Study
  • Review Questions

Module Six: Interview Style

  • Framing Positive Questions
  • Solicit Positive Stories
  • Finding Out What Works
  • Recognize the Reoccurring Themes
  • Case Study
  • Review Questions

Module Seven: Anticipatory Reality

  • Imagining a Successful Future Will Affect the Present
  • Controlling Negative Anticipation
  • Current Decisions Will Be Influenced Positively
  • Base It on Data and Real Examples
  • Case Study
  • Review Questions

Module Eight: Power of Positive Imagery

  • Shaping Performance with Positive Imagery
  • Being Better Prepared for Adversity
  • People are More Flexible and Creative
  • Think of the Perfect Situation
  • Case Study
  • Review Questions

Module Nine: Influencing Change

  • Using Strengths to Solve Challenges
  • Confidence Will Promote Positive Change
  • Inquiry is a Seed of Change
  • People Gravitate Towards What’s Expected of Them
  • Case Study
  • Review Questions

Module Ten: Coaching and Managing

  • Build Around What Works
  • Focus on Increases
  • Recognize the Best in People
  • Limit or Remove Negative Comments
  • Case Study
  • Review Questions

Module Eleven: Creating a Positive Core

  • Strengths
  • Best Practices
  • Peak Experiences
  • Successes
  • Case Study
  • Review Questions

Module Twelve: Closing Thoughts

  • Words from the wise
  • Results
  • Recommended reading
  • Courses you might be interested in
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