Contract Management


Contract Management is considered a specialist skill, reserved for legal departments. However, it should be in the purview of all senior managers to understand the key organisations they have a legal relationship with. It may be considered a turgid and mundane part of your role but contract and tort should be firmly on your radar. If contracts are managed well a business will flourish in the spirit of the partnership. If not, companies face financial loss and ruin, relationship harm and damage to reputation. With our online course, you will develop a comprehensive understanding of the fundamentals of contract management. Whether a vendor, partners, customer or government, these agreements need to be managed carefully. You will get a view on how to effectively implement management that is both in the spirit and letter of the agreement.

Your Course

By the end of this course on Contract Management, you will understand:

  • The basics of contract management
  • How to choose, build, manage, review and end/extend a contract
  • How to make successful contract partnerships
  • The risks of poor contracts and contract management

Throughout the course you will develop key skills as you cover the following topics

  • Understanding the structure of a contract
  • Different contract types
  • Creating and managing a contract
  • Auditing terms and performance and making amends
  • Relationship and the spirit of a contract

Prior knowledge

This course is designed for anyone in or looking to enter the management and legal/corporate governance sector.  Because of the technical nature of the content and not being written for simplification, ideally you should be B2/C1 level on the CEFR or level B/C on the CAFAS scale by the time you’re ready to start this course.

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.


We have many more courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners.

Module One: Getting Started

  • Overview
  • Course Objectives
  • How it works

Module Two: Defining Contract Management

  • What is contract management?
  • Contract types
  • Contract elements
  • Risks of poor contract management
  • Case study
  • Review questions

Module Three: Ethics

  • Contract Law I
  • Contract Law II
  • Defining ethical contract management
  • Ethical breaches
  • Case study
  • Review questions

Module Four: Contract Management Requests

  • Choosing potential bidders
  • RFPs and technology
  • Calculating value
  • Making a choice
  • Case sudy
  • Review questions

Module Five: How to Create a Contract

  • Templates and software
  • Compliance
  • Wording
  • Risks of noncompliance
  • Case study
  • Review questions

Module Six: Contract Negotiations

  • Be prepared
  • Prioritise terms
  • Execute the contract
  • Case study
  • Review questions

Module Seven: Assess Performance

  • What performance can be assessed
  • Creating metrics
  • Measuring performance
  • Improving performance
  • Case study
  • Review questions

Module Eight: Relationships

  • Qualities of effective relationships
  • Relationship pitfalls
  • Building trust
  • Maintaining relationships
  • Case study
  • Review questions

Module Nine: Amending Contracts

  • Redlines and strikeouts
  • Replacing clauses
  • Describing amendments
  • Amendment status
  • Case study
  • Review questions

Module Ten: Conducting Audits

  • Why audit?
  • Plan
  • Establishing procedures
  • Investigate and report
  • Case study
  • Review questions

Module Eleven: Renewing Contracts

  • Involve stakeholders
  • Review
  • Check for accuracy and changes
  • Update or cancel
  • Case study
  • Review questions

Module Twelve: Wrapping Up

  • Words from the wise
  • Re-Cap
  • Results
  • Further reading

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