Banking English


Our Banking English course provides intense training on current and relevant topics. With around 30 hours of online learning, spread over ten modules, you cover personal and business banking, investments and mortgages, central banks and the economy, investment banks and project management skills.  You will develop and test your speaking, listening, reading and writing skills as well as finesse your grammar. Read below for full details of the course.

To get the most from this courses you need to ideally be B2 on the CEFR or level B on the CASAS scale. You should be able to listen and understand the main ideas of complex text and abstract topics, including technical discussion. You should be able to speak with a degree of fluency so you can interact with native speakers without any problems for either side. You should be able to write clearly on a wide range of subjects and give views on topical issues.

Your Course

By the end of this course on Banking English, you will develop key skills as you:

  • Refine your technical speaking skills and pronunciation
  • Improve your listening skills as you listen to the correct use, content and pronunciation of technical terms
  • Develop your reading of technical terms, documents and phraseology
  • Finesse your business writing skills in a finance environment
  • Improve your grammar to help construct and understand sentences

Throughout the course you will cover the following topics

  • Personal and Business Banking
  • Mortgages and Investment accounts
  • Central Banks and the Economy
  • Investment Banking
  • Project Management

The course includes:

  • 30 hours of on demand e-learning
  • Speech Training app to help refine your pronunciation
  • Vocabulary app to help with specific terminology
  • Three months unlimited access
  • Access from any platform or device anytime


Prior knowledge

This course is for anyone who is in or entering the banking profession. The more you know technical terms in your own language, the easier it should be. However, being able to speak at a B2 level is equally important to help you learn. As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision. Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.


Module One: Personal Banking

  • Speaking: Answer questions about bank statements and savings accounts. Describe features of internet banking and money market accounts.
  • Listening: Checking accounts and ATM transactions along with online services to help customers perform transactions.
  • Reading: A bank statement, product brochures.
  • Writing: Informing clients of a new service. Taking phone messages.
  • Grammar: Present simple, Present Continuous, Review of Tenses, Imperatives. Verbs.
  • Module Test

Module Two: Business Banking

  • Speaking: Give advice on financial ratios, credit lines, cash flow, import and export.
  • Listening: Cash flor and P&L statements.
  • Reading: A memo on financial ratios and new import services. Product brochures on business credit lines, business loans and bank transfers.
  • Writing: A letter of refusal and summarizing transactions.
  • Grammar: Past simple & continuous. Review of tenses. Time expressions. Modals and semi-modals.
  • Module Test

Module Three: Mortgages

  • Speaking: Give advice on mortgages and re-financing.
  • Listening: Amortization, credit reports and understanding customer needs.
  • Reading: A home loan checklist, credit report, brochures on closing costs, non-conforming and non traditional mortgages.
  • Writing: Proofreading a technical document. Writing a memo.
  • Grammar: Adjectives, adverbs, Future simple, Future Present Continuous
  • Module Test

Module Four: Investment Accounts

  • Speaking: Give advice on mutual funds, portfolio management and futures and the forex market.
  • Listening: Day trading, hedging, economic indicators and different types of stocks.
  • Reading: Brochures on investment options, mutual funds, futures, currencies
  • Writing: Update your clients with recommendations and advice
  • Grammar: Present Perfect simple, Present Perfect Continuous, Review of Tenses, pronouns
  • Module Test

Module Five: Central Banks and the Economy

  • Speaking: Bank audits, debt level and how monetary policies affect the economy, including contraction and expansion.
  • Listening: The role of bank regulators, inflation and its causes
  • Reading: FAQ about the cause/effect of inflation. Information on national debt, monetary policy and central bank regulation.
  • Writing: Status reports and notes on inflation.
  • Grammar: Conditionals.
  • Module Test

Module Six: Investment Banking

  • Speaking: Joint ventures and business plans. The IPO process.
  • Listening: Corporate re-structuring. Takeovers. Raising capital.
  • Reading: Information on investment banking, venture capital services, M&A’s and the steps in an IPO.
  • Writing: The benefits of choosing your bank.
  • Grammar: Passive. Gerunds. Infinitives. Words of sequence.
  • Module Test

Module Seven: Project Management Tools

  • Speaking: Advise on status reports and making changes to bank services.
  • Listening: Disagree about budgets. Solve schedule problems.
  • Reading: Project management seminars. Employee performance evaluation.
  • Writing: Emails to notify staff about meetings and changes to existing services.
  • Grammar: Reported speech. Relative clauses. Tag questions.
  • Module Test

How can we help?

Are you an organisation, institution or tutor looking for a comprehensive learning solution for you and your teams and students? We have a portfolio of general and specialised English language and business short courses that are available online and on-demand as well as for a blended solution in the classroom environment or delivered via live webinar based tuition.

These ready to go courses cover all key areas of adult professional English language learning as well as a catalog of short courses covering finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan
  • Learners can study out of hours or in breaks with bite-size learning
  • Get management reports on learner progress
  • Cost efficiently solve any training, compliance, insurance, regulatory or union requirements
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a highly competitive price for annual and multi-year commitments
  • No big installations necessary – a simple web browser is all that’s needed to get started
  • New courses being added all the time

If you want to know more, get in touch with Connor, Marius, Stephen or Adam  for more information.

Empowering today’s learners and tomorrow’s leaders

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