Learn Business English


Without doubt, English has become the dominant language of business globally. With over 30 hours of learning spread across nine modules, you will cover topics like travelling, exhibiting and doing business internationally, hosting foreign clients and searching for international partners and clients. Check below to see what you will learn and achieve by the end of this course.

This is an advanced course so to get the most from this courses you need to ideally be C1 on the CEFR or level C on the CASAS scale. You should be able to understand a range of demanding and longer text and recognise implicit meanings. You’ll need to be able to express yourself fluently without much obvious searching for expression. You can use language flexibly and effective in professional and social situations.

By the end of this course on Business English you will develop key skills as you:

  • Improve your speaking skills and pronunciation to give you the confidence to do business
  • Develop your listening skills as you listen to the correct use, content and pronunciation, helping you avoid mistakes and misunderstandings
  • Develop your reading of a wide variety of business literature to ensure you have a grip on all your relationships
  • Finesse your writing skills both in a business and personal environment
  • Improve your grammar to help construct and understand sentences

Throughout the course you will cover the following topics

  • Working with international clients, agents and distributors
  • Travelling internationally
  • Attending and exhibiting at a conference
  • Liaising with clients, both to pitch business and deal with relationships and complaints
  • Appraising staff and giving positive and negative feedback

The course includes:

  • 30 hours of on demand e-learning
  • Speech Training app to help refine your pronunciation
  • Vocabulary app to help with specific terminology
  • Three months unlimited access
  • Access from any platform or device anytime

Prior knowledge

This course is for anyone who is in or entering the banking profession. The more you know technical terms in your own language, the easier it should be. However, being able to speak at a C1 level on the CEFR or C level CAFAS is equally important to help you learn as this is an advanced course. As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision. Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.


Module One: Getting the Job

  • Speaking: Introduce yourself to an employer. Greet a visitor.
  • Listening: Apply for an interview. Work conditions at the company. Interviewing candidates.
  • Reading: Job application form. Letter of recommendation.
  • Writing: Cover letter. Letter of recommendation.
  • Grammar: Modals. WH questions. Gerunds. The passive.
  • Module test

Module Two: Hosting a Foreign Client

  • Speaking: Discus a client itinerary, meeting agenda and social evening.
  • Listening: Airport and hotel check in. Planning a TV commercial. Talking about a new client.
  • Reading: Letter of introduction. Letter of intent. Social agenda. Survey & questionnaire.
  • Writing: Elevator pitch. Editing an advertisement.
  • Grammar: Phrasal verbs. Future. Comparatives. Frequency Expressions. Future. Forms and Negatives. Future with Present Progressive.
  • Module test

Module Three: Finding Distributors and Agents

  • Speaking: Discuss an order, packaging and shipping.
  • Listening: Express appreciation. Negotiation with agents and clients.
  • Reading: Company profile. Pro-forma invoice. Re-negotiating a contract.
  • Writing: A letter of thanks. Speech. Acronyms.
  • Grammar: Relative clauses. Present Progressive. Present Simple. First Conditional.
  • Module test

Module Four: Preparing for an Exhibition

  • Speaking: Instructions about foreign customs. Discuss exhibition responsibilities.
  • Listening: Applying for a visa. A frequent flyer program. Renewing a passport.
  • Reading: Booth requirements. Visa application form. Travel guide.
  • Writing: Request a visa. Spelling. Letter of confirmation.
  • Grammar: Do / Make. Comparison of adjectives. Connectors. Past Tense. Modals. Imperatives.
  • Module test

Module Five: Travelling to the Exhibition

  • Speaking: Discuss transportation options. Check in at the airport. Lost luggage.
  • Listening: Going through passport and customers. A landing card.
  • Reading: In-flight information. Lost and found form.
  • Writing: Letter of complaint.
  • Grammar: Indefinite Pronouns, Future. Reported Speech.
  • Module test

Module Six: At the Hotel

  • Speaking: Discuss hotel facilities. Make restaurant reservation.
  • Listening: Request housekeeping. Reserve a meeting room. Complain.
  • Reading: Hotel Business Centre information. Hotel services and price list.
  • Writing: Letter to accompany a gift.
  • Grammar: Prepositions. Possessives. Gerunds. Wish sentences. Questions.
  • Module test

Module Seven: At the Exhibition

  • Speaking: Give advice to a client, asking about their needs and company. Discuss a plenary session.
  • Listening: Reporting a problem. Complaining about a booth.
  • Reading: Exhibition schedule. Franchise application form. Seminar programme.
  • Writing: Follow up letters.
  • Grammar: Past Simple. Present Perfect. Past Progressive.
  • Module test

Module Eight: Leisure Experiences

  • Speaking: Ordering food. Negotiating with a street vendor. Renting a car. Asking for directions.
  • Listening: Flight and hotel reservation. Sightseeing. Questionnaire.
  • Reading: Travel itinerary. Restaurant review. Mass Transit Railway system map. Shopping advice.
  • Writing: Letter of cancellation. Practice with homophones.
  • Grammar: Time Clauses. Stative Verbs. First Conditional. Prepositions. Present Perfect. Past Tense.
  • Module test

Module Nine: Back at the Office

  • Speaking: Discussing a contract. Explain expenses. Positive feedback.
  • Listening: Negotiating with clients. Report to a client. Update your employer Evaluate an employee’s performance.
  • Reading: Progress and expenses reports. Letter of Intent. Customer status report.
  • Writing: Letter of Intent. Parts of speech. Responding negatively to a suggestion.
  • Grammar: Present Perfect. The Passive. Phrasal Verbs. Past Perfect. Conditionals. Past Simple.
  • Module test

How can we help?

Are you an organisation, institution or tutor looking for a comprehensive learning solution for you and your teams and students? We have a portfolio of general and specialised English language and business short courses that are available online and on-demand as well as for a blended solution in the classroom environment or delivered via live webinar based tuition.

These ready to go courses cover all key areas of adult professional English language learning as well as a catalog of short courses covering finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan
  • Learners can study out of hours or in breaks with bite-size learning
  • Get management reports on learner progress
  • Cost efficiently solve any training, compliance, insurance, regulatory or union requirements
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a highly competitive price for annual and multi-year commitments
  • No big installations necessary – a simple web browser is all that’s needed to get started
  • New courses being added all the time

If you want to know more, get in touch with Connor, Marius, Stephen or Adam  for more information.